Ftp Path Problem

If you are getting a server path error even though you are sure the path is right, these instructions will help you.

The error occurs because the server path read by the script is not the same as when you ftp into the site using client software like cuteftp or filezilla. You will need to manually enter the path to the base directory in order to continue.

To get the path to the base directory, Ftp into your site and note the directory that you start in, and then note the path it takes to get to your root directory. The root directory is where your index.html file resides.

Example 1

Let's say, after you ftp into the site, you only have to move to "public_html" to get to your root directory, then in the field below, enter "public_html" without the quotes.

Example 2

Example 3

You ftp into the site and you find that you are already in your root directory. The path you have to note down here is "/", without the quotes.

Enter your base directory and click complete installation. If you get the same error, the base directory you entered is wrong.